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FAQs
HomeLink is compatible with radio frequency devices operating between 288 and 433 MHz. Select 2007 and newer vehicles are compatible up to 433 MHz.
You can also purchase HomeLink as an aftermarket product. Click here to learn more.
- Check the frequency of the device’s handheld transmitter (usually found on the back). HomeLink is compatible with radio-frequency devices operating between 288-433MHz.
- Put a brand new battery in the handheld transmitter. During the programming process, the battery strength of an older battery will drain, decreasing the strength of the signal sent to HomeLink. A new battery will ensure a strong signal.
- Retrain HomeLink holding the handheld transmitter at different distances and angles from the HomeLink button you are trying to program. Try 4-6 inches away, and at a different angle.
- Cycle the handheld transmitter during programming: Press and hold the HomeLink button while you press and release the handheld transmitter every 2 seconds until the indicator light changes from a slow blink to a rapid flash.
- To verify HomeLink has programmed, press and hold the HomeLink button and observe the indicator light:
- If the indicator light remains solid, it has picked up the signal and should operate the device.
- If the indicator light blinks rapidly for two seconds and turns solid, HomeLink has successfully picked up the rolling code signal. Please follow the rolling code instructions outlined in the "Programming a garage door opener" section to complete the process.
- If the indicator light remains a slow blink, HomeLink has not picked up the signal from the handheld remote. Try programming the button again or choose another button to program.
- Put a new battery in your handheld transmitter. Training the HomeLink® takes more power from the battery than when you push the button to open the door. Sometimes by putting a new battery in the handheld transmitter, it does help pick up a better signal and increases the range.
- Retrain the HomeLink at different distances and angles. Start by holding the handheld transmitter 3-4 inches away, then 5-6, and even 6-8 inches from the buttons. Sometimes this helps pick up a better signal to HomeLink.
- Try a second transmitter with new batteries.
- Straighten the antenna wire that hangs down from the garage door opener motorhead.
If HomeLink has not trained within a few seconds, position the original transmitter at different distances and angles.
If these suggestions do not work, you may have a problem with the garage door opener itself. If you chose to contact a garage door opener service technician, be aware that, under FCC regulations, they or anyone else are unable to service the device if it was manufactured before 1982. Many garage door openers manufactured before 1982 do not have the safety stop-and-reverse feature which is now required by law. Some states (NY, IN, CA, MN) require service technicians to totally disable the opener if they find it to be malfunctioning.
During programming, it is possible that garage doors, gates, or other devices may operate. For this reason, make sure that people and objects are clear of the garage door or other devices to prevent injury or other potential harm.
Do not use HomeLink with any garage door opener that lacks safety stop and reverse features as required by U.S. federal safety standards (this includes any garage door opener model manufactured before April 1, 1982). A garage door that cannot detect an object - signaling the door to stop and reverse - does not meet current U.S. federal safety standards.
Garage door opener motors manufactured after 1995 may be equipped with rolling code protection. If this is the case, you may need a stepladder or other sturdy, safe device to reach the “Learn” or “Smart” button on the garage door motor.
It is suggested that upon the sale or lease termination of the vehicle, the programmed HomeLink buttons be erased for security purposes.
Please note that the original hand-held remote is not used during HomeLink programming in D-Mode. Instead, vehicles with virtual HomeLink buttons in their displays use a dedicated D-Mode setting, while vehicles with traditional HomeLink buttons require a unique press-and-hold button combination to enter HomeLink into the D-Mode. Once the D-Mode is loaded into the HomeLink, the desired button must be synchronized with the intended garage door or gate opener.